Yamaha YPT-220 61 Key Personal Keyboard with AC Adapter, Deluxe Keyboard Stand and Professional Head

I had to return this product package because the "Deluxe Keyboard Stand" was not compatible with this keyboard. Yamaha's customer service was horrendous. They just said that it was a package deal and that there was nothing they could do about it. I asked them why in the world they would put together a package with parts that were not compatible with each other and none of the representatives I spoke with could give me a reasonable answer, including a supervising manager. I told them that the keyboard itself sounded fine and asked them if I could simply return the stand and replace it with a compatible stand, which they said that they had in stock. But they refused and said that I had to go through Amazon and return the whole package. It was very frustrating and I feel very soured toward Yamaha. Thankfully, I kept the packaging boxes in good order and Amazon's customer service is great so I was able to return the whole package for a full refund.

Create Date : 14 ตุลาคม 2554 Last Update : 14 ตุลาคม 2554 0:00:30 น. Counter : 366 Pageviews.		1 comments
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