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I purchased this laptop 6/30. I received and un-boxed it 7/5. It is well-equipped for the price. Po
I purchased this laptop 6/30. I received and un-boxed it 7/5. It is well-equipped for the price.
Positives
-The 2nd Gen Core-i5 has excellent benchmarks, comparable and even better than some 1st Gen Core-i7. (See Passmark Benchmark ratings)
-The video card puts out 1080p video without issue. It is not really capable of doing any gaming but that is to be expected at this price from the Intel HD 3000.
-For the price point the theoretical specs are fabulous, hence my purchase and excitement upon arrival.
-It comes with a full size keyboard built in which I enjoy. The sizing and spacing is all acceptable although the backspace is a touch smaller than I would like.
As far as negatives are concerned,
-The webcam is horrendous, I mean, it works, but the resolution and video quality is pretty shameful. I knew this going into the purchase and was willing to accept it, but if you are hoping for a decent integrated webcam this is not a computer for you. Of course you can always get a very high quality external webcam which will best any internal.
-Toshiba Bloatware, I haven't fully investigated them, but a lot of them are redundant to services that windows provides, or just excessive little power hungry toys. Thus far I do actually like the extra power settings, but that is the only one among many.
-Other Bloatware (Extra links to install trial programs...etc)
Now, the reason for 1-star.
The laptop I received on 7/5 was defective. The audio card integrated on the motherboard was deemed defective by Toshiba. Of course Toshiba customer support made me re-install the driver, and "revert to factory settings". I found this excessively annoying as I has just opened the box and reverting to factory settings wouldn't do anything. Regardless the problem remained and they agreed it was defective and told me I could send it to a repair facility (a brand new laptop? and wait a few weeks, i think not). Or could send me a new one. I have had better dealings with than Toshiba so I opted for a replacement. Props to for the prompt replacement (it arrived within 24 hours). Now, believe it or not, the 2nd laptop is also defective. I then had to call Toshiba again to inform them of this. They didn't seem to find it odd that two of the exact same computers are both defective. Anyway is refunding me the money and I intend to get something else. Preferably not Toshiba despite my previously high impressions of them.
I would be interested to know if anyone else is having these issues. For anyone who may be skeptical as to the fact that two computers are both defective let me assure you sound was tested with several samples of audio from the HD, and the internet. It was also tested on both computers using the laptop speakers, Sennheiser Headphones, and a high quality system with Polk Audio speakers.
Bottom Line:
The specs are great, but I cannot recommend a computer that has come defective 2/2 times. Once is acceptable, it happens, but twice is not acceptable and both and Toshiba should be ashamed to be selling faulty merchandise repeatedly.
[UPDATE]
After receiving a third defective laptop I have ordered a Lenovo from Best Buy. I cannot fathom that nobody else is having this issue. This has been tested on numerous receivers, numerous cords, numerous speakers. I have had friends with me to verify that I am in fact not going insane, and Toshiba has verified they are all defective. The error occurs upon setup without changing factory settings at all.
Stay away.
In other news the touchpad is definitely a little far to the left and while typing I often touch it with my left palm. Minor issue though. $BUY TODAY>JUKI MO644D Portable Sergerfor sale.
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