I want to share something positive about a particular workplace. I eat at quite a few fast food chains for lunch because they’re usually quick and they fit my budget. There’s one I like the most, but it’s not because of the food. It’s the people who work there. The manager and workers are so friendly and do such a great job. Every time I go there, they make me feel welcomed the moment they see me. They even remember what I order and try to make sure I get the freshest and hottest food. I always tell them how much I appreciate the way they take care of me. I go there more often than to the other chains because of the people, not the food. It makes such a big difference. I think their wonderful customer service stands out because it’s so rare.

Customer service makes the difference

Dear Customer service makes the difference:

Thanks so much for sharing your positive experience! I agree with you wholeheartedly! Exceptional customer service at any establishment can make all the difference in the world with one’s overall experience at that establishment. You may have already done this, but I highly suggest you call or email this fast food restaurant’s corporate headquarters and let them know about the wonderful service you consistently receive from this particular And if you can give the corporate office the names of the individuals who consistently provide you with excellent service, it could help those individuals immensely. Hopefully, they will be recognized, which should only add to their motivation to continue it.

Readers, if you have a positive customer service experience you would like to share, please email it to me. I will do my best to publish as many as I can.

© 2014 Rozanne R. Worrell

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