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My download speeds have been shockingly unreliable ever
I have Time Warner internet in the Raleigh/Durham area of NC. This is a DOCSIS 3.0 area.
My download speeds have been shockingly unreliable ever since I started my internet service about 6 months ago. It is supposed to be 20 mbit down. Sometimes, it is actually better than this (25+ for short times), but more often than not, it is much worse (at times < 5, usually around 10-12). It also fluctuates wildly on a minute-by-minute basis. One minute I'll have great speed, the next it crawls. Even during a single speed test, it would fluctuate between about 5-25 mbit.
TWC support was predictably unhelpful. The best I got from them was "that should not be happening." I pointed out that their own FAQ page says that a DOCSIS 3.0 modem is required for my service tier (so-called "turbo"). They said no, the old DOCSIS 2.0 Motorola SB5101 they gave me was fine. I got the same BS from the "normal" reps as well as the so-called "level 3".
I asked if they would give me a DOCSIS 3.0 modem, even though they claim it is not "required". They said no, I would have to upgrade to "extreme," which would add $10/month for the service and another $2.50/month for their DOCSIS 3.0 gateway.
So instead of doing that, I bought this modem (which is on the TWC approved device list). I called them, gave the MAC address, and I was up and running. When the modem connected, the downstream LED turned blue, which according to the manual, means that the channel is bonded. This is a very good thing.
With this modem, I get 20 mbit on the dot, 24 hours a day. Every speed test I have run confirms (including the 200 MB test on testmy.net). Last night, I downloaded about 15 GB of data with a sustained 20 mbit rate the entire time. It's pretty amazing how effective it is.
My speed is never ABOVE 20 anymore, but it is NOT BELOW either. I believe that the channel bonding makes it easier for the ISP to enforce bandwidth caps, but it also makes the connection more reliable. I'll take that deal any day.
I HIGHLY recommend this modem for TWC customers in DOCSIS 3.0 areas. Don't believe the customer service reps -- it absolutely is required. It sucks that TWC won't provide the hardware we actually need to fully use their service, but that's just the way it is. #$!Dirt Defender 14-Feet x 28-Feet Rectangular In-Ground Leaf Net Pool Cover #$!Convert-A-Ball FD500 Fire Dancer Gas Campfire #$!Castaway L-STECWG Large Steel Hammock Stand - Green #$!Adams Manufacturing 8590-48-3731 Quick-Fold Cafe Bistro Set White #$!25 ft Aluminum Telescoping Flagpole Kit #$!Philips Norelco PT730/41 Powertouch Electric Razor #$!BodyMedia FIT LINK Armband Weight Management System #$!Nordic Naturals Ultimate Omega 1000 mg Fish Oil 180 Soft Gels #$!LELO Gigi Personal Massager Deep Rose #$!Tidy Cats Breeze Litter Pad Refill 4-Count Cat Pads #$!VIZIO VSB211 32-Inch Sound Bar #$!URC RFS200 PowerPak Bundle #$!Sewell Hammerhead VGA to HDMI Converter 1080p #$!Philips All Region Code Free Zone Free 1080p HDMI Upconverting DVD Player - PAL/... #$!Panasonic VIERA TY-CC20W Skype Communication Camera #$!Mini MK802 Android 4.0 Google TV Box HD IPTV Player PC Allwinner A10 1GB DDR3 Wh... #$!LG BP620 3D Blu-Ray Player Built-In Wi-Fi - Black #$!APC BE550G Back-UPS ES 8 Outlet 550VA 120V #$!SwissGear Computer Backpack #$!Seagate Expansion 500 GB USB 3.0 Portable External Hard Drive STBX500100 #$!Dell S2330MX 23 Ultra-Slim VGA Monitor #$!Dell Inspiron i17R-2895SLV 17-Inch Laptop #$!AOC E2752VH 27-Inch Widescreen LED Monitor - Black #$!Samsung Galaxy S III/S3 GT-I9300 Factory Unlocked Phone - International Version #$!Motorola Droid 2 Global Winter White A956 Smartphone #$!HairMax LaserComb Premium #$!ExDermaTend Ultra Mole Skin Tag Removal System #$!Diamond Microdermabrasion Portable Machine NEW SPA HOME Skin Care Kit #$!TRC 44740 Surge Guard 30-Amp Portable
Create Date : 02 พฤศจิกายน 2555 |
Last Update : 2 พฤศจิกายน 2555 10:08:59 น. |
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