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งานในมะนิลา ฟิลิปปินส์ Customer Service Executive - APAC

//www.jobopenings.ph
Opening Date: Sep 3, 2010 Closing Date: Oct 3, 2010
About the Job

Job Purpose:
To undertake the customer support function for the organization for the Asis Pacific Region (APAC)

Responsibilities:
Responsible for the day-to-day customer service, order processing and service entries for customers in the APAC region
Responsible for the close cooperation with local commercial support teams both in Germany and Singapore
Process all order and source other information through system programme
Ensure all orders received are being processed on the same day accurately
Respond to all order inquiries in an intelligent and informed manner in accordance with the service level agreement
Liase with other internal departments on product quotations and issues relating to logistics, warranty and finance related queries
Provide product information to customer as and when required
Pro-actively assist Sales and AR team in the collection of the account receivable as well as the preparation of LC documentation

Working Times:

Monday to Friday, 9am to 6pm

COMPETENCY PROFILE

Qualifications:

Diploma or Tertiary Education

Experience:

2 years international sales order processing experience
Experience in servicing Global Markets in a call centre environment would have an added advantage
Special Skills, Abilities and Knowledge Required:

Must be able to demonstrate excellent oral and written communication skills in English
Able to converse in one or more Asian languages (Malay, Tamil, Japanese, Thai, Korean, Vietnamese) would be highly desirable
Able to converse in Mandarin is preferred
Conversant in MS Office Applications
Experience in the usage of sales force application would have an added advantage
Have the flexibility and able to undertake shift work on short notices
Meticulous, committed, dedicated and with high energy level
Must be able to demonstrate a sound business acumen along with a positive and friendly attitude
Please send your CV/resume at ayla@kittelsoncarpo.com


Create Date : 15 กันยายน 2553
Last Update : 15 กันยายน 2553 22:55:22 น. 1 comments
Counter : 674 Pageviews.

 
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โดย: nina IP: 110.49.104.133 วันที่: 14 ตุลาคม 2553 เวลา:18:52:46 น.  

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